Free 800 Points of Love Problem

Seems like this is an ongoing issue for some people with this promotion as I am also having troubles receiving my promotional rewards for joining XBL Rewards.

On Feb. 24/12, I received an email to join XBL Rewards.  To my knowledge, I had not joined this program in the past as I received confirmation later that week upon registering for the program.   The promotion was for 800 free MS points for applicable residents (ie. Canada for myself).  Contacted XBL support and on the online chat, Alejandro directed me to post in Section 7 of the Xbox forums.  It has now been 6 weeks since joining and no information yet on the points being updated to my account as per Microsoft's Billing History online.

Can someone from XBL look into this for me?  



Question Info

Last updated July 4, 2018 Views 3 Applies to:

Hey TMX! This forum is for Promotion issues only. Please create a new thread in Forum 14 - Rewards with your issue and they will assist you there. Thank you for your consideration!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.