error code 801901f7

i am having a problem with trying to get any deals on xbox live when i try and buy something the same message pops up saying error code 801901f7 please try again later this has been happening for about a month now and i try changing the payment method but still nothing.... can any one please help?

 

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Last updated July 31, 2018 Views 42 Applies to:

Hey ViewierCube2260! Would you mind taking the steps I informed other users like yourself to take, that is review the sticky and post in forum 06! Thank you for your cooperation. :)

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I am having the same problem currently.  I am trying to buy the special xbox "2 months for $2" discount over the xbox but the xbox will not retrieve information for the payment.  I tried to look on this website but it did not advertise the "2 months for $2" deal anywhere.  All I want to know is if first off, that is even a real deal or secondly, the xbox is just lagging or something to where it cannot be sending me that information.  Feedback is greatly appreciated.  All I want to know is how to get that deal.

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Hey NJineNo9 and redwolf156, for the best help with this issue I advise that you review our sticky guide on "How to manage payment methods" and then create your own post detailing your issue and steps you've tried in forum 06 - Purchasing or downloading content. Thank you. :)

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Same thing is happening to me today while trying to update payment info

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Im haing the same problem but i changed my credit card information a while ago (deleted my credit card and changed the live subscription to non-renew please help thank you.

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Hey there Tony! Just so I understand, are you only having problems purchasing promo subscriptions, or do you have trouble purchasing other content or points from the Marketplace as well? Also, what have you tried changing the payment method to? Are you using PayPal or credit cards? What types of cards are you using (Visa, MC, etc)? Let me know, thanks!

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