Hi. Basically I pre order fifa 16 on the xbox market place. With this came a 1 month ea aess code which I received a few days after. I left it a day or so and didn't relise that when you delete xbox 360 messages it deletes them on the xbox one. Due to this I have now lost the code and are hoping there is a way of getting it back. I contacted xbox support who have me a link to post to xbox reward who that gave me a link to here. Is there anyway I can't get this sorted please??? Thanks


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Last updated July 4, 2018 Views 0 Applies to:

Hi TQ,

the main support team are the ones that might be able to help and they are monitoring these forums - if they can recover your code I am sure one of them will post here and let you know what happens next.

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