Hi! I was unable to redeem the Fallout 3 code from the Fallout 4 Presale, I was told by Xbox Support that the code was validated and still active and that my next step to get this resolved was to post here. I have an Xbox One and I'm on the NXOE. I tried redeeming the code on the console, and on a PC on Chrome, Edge and Firefox. And I got the same message over and over again. Xbox Support also made me do all of the basic troubleshooting but that didn't solve anything.
This is the error code I received: