Didnt get my war pass

I got a limited edition halo 4 and they telling me war pass isnt the right and i have to redownload it so who do i need to talk to?
 

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Last updated July 4, 2018 Views 3 Applies to:

Hey there Donny! Where did you buy your copy of Halo 4? Did you buy it new or used? What is the exact error code given and when does it give you the error (When you enter the War Pass code? When you try to play multiplayer?) Let us know and we'll go from there! ^_^

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