Did not receive my $15 Gift Card From Promotion.

On the 25th of June I did the promotion of getting $15 when I purchase a one year subscription and I have not received the code for this yet. From what I have seen this is a normal problem with a lot of members. And I have also seen that some members have received their codes and did the promotion after I did. Could someone please help me figure out what is wrong or what I should do? Thank you.

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:
Answer

Pre-paid codes are considered a purchase before the promotion, which was what was specifically stated in the terms and conditions of this offer. You would have had to make the purchase from your console to qualify for this promotion. If you have made the purchase directly on your console and did not receive your promotional currency, please post up a new thread so that we can look into it for you. Thanks for understanding!

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