Did not receive Fallout 3 code yet with Fallout 4 preorder

Hello,

I haven't received my preorder code yet in my Xbox Messenger Center and it has been more than 7-10 days.

Thanks so much, and I hope this gets resolved soon.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hi! :)

Thanks for making a post, you should now keep an eye on this thread, and check for a response by official support staff. They will reply with instructions on how to get your Fallout 3 code.

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Sorry to hear that you have not received your Fallout 3 codes yet! If you have purchased Fallout 4 between the 10th and the 13th of November and have not received your code for Fallout 3, have no worries! Your codes will be sent out shortly. If you still have not received your code by Friday, please go ahead and create a new post and we will happy to assist you there. Thank you for your patience! 

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Thanks for the response!

I preordered the digital code for the game on Amazon. On the Amazon website it says that for digital downloads, the fallout 3 code should be sent to my Xbox Messaging center within 7-10 days. After about 12-13 days, I called Amazon to ask about why I haven't received it yet. They said that yes indeed I was supposed to have gotten it by now, but that now it was up to Microsoft to give me the code, as it would be delivered via the Xbox Messenger system. I was transferred to a Microsoft employee who also confirmed that I should have received it by now from them. So the person on the line emailed me a link to this forum saying that I should post here regarding the code.

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Hey there Rahul408Ro230!

Can you clarify where you purchased the game? This promotion is offered through the Xbox One Store for all digital purchases. Thanks!

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