Did not receive $15 credit for purchasing a year of gold.

I bought a year of gold and never received this $15 credit


Question Info

Last updated July 4, 2018 Views 1 Applies to:

Hey there, BaggierGoblin3! Sorry to see any confusion surrounding this promotion. If you have redeemed a prepaid code during the promotion period, you would not qualify for the promotion itself. A prepaid code is considered a previous purchase, and it was specifically called out in the Terms & Conditions of this promotion that preview purchases do not count toward it.

If you happened to purchase Gold directly through the console, please post back with the account you made that purchase so that we can look into this further. Thanks! :D

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