did not get my microsoft points!

i bought 12+1 month xbox live promotion on 4th of february 2012, and the promotion included 800 microsoft points, which I never got! whats the problem?

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there Swag! Points from Dashboard promotions like this should arrive via email. Can you please check both your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? Let us know if you find it, thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Give it a couple weeks  to go threw my may get them soon.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Mostdope is right just give it a couple of weeks

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

The OP purchased it in February of 2012, not 2013. The points would have been given last year, so waiting a couple of weeks would not be correct.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.