Charged full price during 20% off promotion and did not receive game choice

Promotion:  xbox live gold 20% off plus free game
Date: March 12, 2011
Promo Item(s): 20% off + 
Halo Reach, Fable 3, Kinect Sports, Kinectimals

 

I was charged full price ($59.99) during this 20% off promotion and I did not receive my choice of game email (I have checked my spam box constantly)

I believe it's been past the 8 week period.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

I don't see you taking advantage of a 20% off deal, but you did take advantage of a deal that should have earned you the free game. If you could start a conversation with me (envelope icon below) and provide me the below information, I can get that set up for you. Thanks!

Please provide the gamertag and email address used when purchasing your Xbox LIVE Gold subscription.

Gamertag:
Email Address:
First Name:
Last Name:
(no P.O. Box or Military addresses)
Address:
Apt/Suite:
Country:
City/Town:
State/Province:
Zip/Postal Code:

Which free game would you like?
Halo: Reach, Fable III, Kinect Sports, or Kinectimals? Please choose only one.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.