Charged full price during 20% off promotion and did not receive game choice

Promotion:  xbox live gold 20% off plus free game
Date: March 12, 2011
Promo Item(s): 20% off + 
Halo Reach, Fable 3, Kinect Sports, Kinectimals


I was charged full price ($59.99) during this 20% off promotion and I did not receive my choice of game email (I have checked my spam box constantly)

I believe it's been past the 8 week period.


Question Info

Last updated July 4, 2018 Views 0 Applies to:

I don't see you taking advantage of a 20% off deal, but you did take advantage of a deal that should have earned you the free game. If you could start a conversation with me (envelope icon below) and provide me the below information, I can get that set up for you. Thanks!

Please provide the gamertag and email address used when purchasing your Xbox LIVE Gold subscription.

Email Address:
First Name:
Last Name:
(no P.O. Box or Military addresses)
Zip/Postal Code:

Which free game would you like?
Halo: Reach, Fable III, Kinect Sports, or Kinectimals? Please choose only one.

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