cant get signed up for xbox rewards

my refiference number is [REMOVED - DO NOT POST SR NUMBERS] i keep trying to sign up for xbox rewards but it keeps saying i dont have an account which isnt true. my gamer tag is taylamade21and i just got done watching a movie on my xbox on netflix i just made a payment for this month a few weeks ago so i know i have a valid xbox live membership. it even shows it when i check online at xbox live .com so i really dont know whats up. i called xbox support and they said it might be because i am doing it on my phone. but i dont have a computer so what do i do. my email is [REMOVED - DO NOT POST EMAIL OR WLID]

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

Hey there Taylamade! I understand you are having some trouble with the Rewards program. For help with that, please create a new post in Forum 14 - Rewards (forums.xbox.com/.../29.aspx) and they will be able to assist you there. Thank you for your understanding!

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