hi needing a little help here.
i just reciently purchased a new xbox after my last one broke(it broke last year) last year i bought a dashboard offer that said get live half price for 3 months and get 800ms points free and i never ever got the points.
i still checked my xbox balance online and noticed the points had never been credited but as i never had an xbox at the time i did not care but now i have one again i want my points, i have called customer services but this is my second call to them and im not expecting any joy.
https://billing.microsoft.com shows the 50% offer and i completed it on 16/05/2011 (which was when the offer was valid) and i have checked my email for codes in spam and inbox (i have not cleared my outlook since 2010 so its not hard for me to check right back) so can anyone help me get my points please.
just to add i did pay by credit/debit cards for the points using the dashboard link as i was supposed to.