Beta download poblem

The sign up is complete, but it says: Product keys are currently unavailable. How (if possible) can I fix this?

 

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Last updated July 4, 2018 Views 6 Applies to:

Im having the same problem. I have no idea what to do

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im having the same problem and it is driving me insane!

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I signed up but where do u get the product key. Please help

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Hello. Sorry to hear you guys are having issues with the keys, but there has been great attention for this Beta ever since they allowed more people to sign up. Because of this they have either stopped giving more keys out, or they have shortened their selections.

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Some people have also had the same issue from what I have read and stated that by simply waiting some time the key should appear. Hope this helps.

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Hello folks,

Keys are not being added instantly anymore, you will need to wait until sometime next week (more than likely Monday/Tuesday) to get a chance to get a key on the site. Since there has been extreme demand for the dashboard preview they have been having issues keeping up with demand of keys. Please be patient as they are working to get everyone keys as fast as possible.

If you have a key available it will show up on this page here, if not, be patient.

Once you receive your key and have redeemed it on the console you are prompted to download the Beta Registration application. You finish downloading and registering your console and then you patiently wait a 1-2 business days (as far as I can see the support reps work from Monday - Friday 9AM - 5PM PST) so if you register on a Friday, wait until Monday/Tuesday.

Once you are prompted to receive the new dashboard update you from THEN wait upwards of 5 business days in order to get access to the private beta forums. You are getting "GROUP NOT FOUND" because you do NOT have access yet.

Please be patient! I understand you guys are all eager to get access and report your bugs and feedback but waiting upwards of 5 days is not going to hurt you considering you have all the time in the world to test and report your bugs and feedback.

Full detailed instructions on what to do step by step once are located here from start to finish.

If you've already got the dashboard, but don't have access to the private forums, please visit this link here. Microsoft has made phone and chat agents available for folks having these issues. 

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Thanks!

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for a second there i thought the whole was just a dud, thank goodness it wasnt so now i gotta wait to weeks for a code that might screw up my xbox , thank you!! >:(

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Yesterday there was code, but I was busy at the moment and didn't write that code down. Now when I have time and went to Connect site to collect my code to redeem it to console its not there anymore.. What a... You give me the code and then take it away!?! Unbelievable..

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