I have purchased Batman Arkam Asylum from my XBox under the ultimate game sale offer. However it fails to download onto my XBox. It gets added to the queue which then goes from 0% to 80%, then 100% (all within 10 seconds) followed by the message 'Can't Download Batman Arkham Asylum'. There are no other messages or error codes displayed. I have attempted to re-download, but have the same issue. I have followed the trouble shooting guides and have cleared the System Cache and the Market place cache (re-booting each time). I have checked that my hard drive has enough free space, currently 11.8GB. However, each time I attempt to download it, it fails. I have received an e-mail confirming my purchase, so for the time being I am owed a download (at least it’s only for £2.69!).
Can anyone from Microsoft help?