Avatar beta shirt already redeemed (but not by me)

Dear support.

I participated in the 2013 Beta and wanted to claim my loot. I tried to redeem the shirt (male) but it said it was already redeemed, just not by me.

Can you please fix this?

Thanks in advance.

 

 

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Last updated July 4, 2018 Views 8 Applies to:

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Same problem here :/

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Same problem for me...

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Not the problem for me.  

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I have this problem too, but I can't even get to the website to see what item I have gotten?

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I have the same problem

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My problem is solved =)

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Everybody that posted here, go try again now. I rwad apost in a private forum from a member of support that the issue should be resolved now.

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Same problem for me...

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Hi Mega,

I replied to your other thread here: http://forums.xbox.com/xbox_forums/xbox_support/f/2505/t/1571129.aspx 

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To everyone in this forum: I managed to download the shirt so the issue seems to be resolved :)

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