I received the Summer of Arcade bonus soul pack for Ascend: Hand of Kul.
Upon attempting to redeem the code, I get an error message stating that the code is invalid. It was typed out correctly via the console and is also invalid when entered via the xbox.com Redeem a Code page. I can confirm that I am NOT the only person having this issue with an invalid code.
I can only assume that these codes and emails were sent out before the codes were actually activated. I am in the Ascend BETA and as an Xbox Ambassador I am letting everyone else know about this here so perhaps the Support Team can take action on their end. I have also informed the Developer, Signal Studios, about this issue directly.
If you are having the same problem, please chime in as well to corroborate what I have posted. Thanks.