achievements reset to 0 and are locked again for 360 games as a preview member

i think i ran into a bug where i started being a preview member that my 360 achievements went back to 0 and are locked again

i had over 100,000 achievement school alone in 360 games

xbox support told me to post here about it

please help me..i am not sure why that happen but it happen after i became a preview member

thanks

my tag is wesker1983

 

Question Info


Last updated July 4, 2018 Views 5 Applies to:
Answer

Sorry to hear it.  Sounds like you had an enforcement reset done on your achievements.  This is usually done if the PET, after an investigation, find that some or all of the achievements have been gotten illegitimately.  If this is the case those achievements will be permanently locked out on that account.

You should definitely follow the steps at this link to contact the PET for more clarification.

forums.xbox.com/.../2023563.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.