800 MS Points Not Received

Promotion: Buy 12+1 gold membership and receive 800 free Microsoft Points
Date: 02/02/2012
Promo Item(s): 800 Microsoft Points

I was under the impression that they would be automatically credited to my account, but I called support yesterday and was informed that I would have received an email containing a code. I've been rummaged through my emails for half an hour and there's no code there.

I did get my standard 200 points through the rewards system, but nearly 15 weeks on I am still yet to see anything from this promotion.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there Lewis! Yes, these points were emailed to you. Just to be thorough, have you checked both your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? If not, give that a try and let me know if you find it there. Thanks!

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I have. It's not in either.

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plus you should not have to rummage, every single e-mail has a search. So all you have to do is search for Xbox live rewards if you got any emails from them they will pop right up. Also Mister Gwyther just for my own knowledge is there any way that you can see if the points were redeemed. Probably not but I was just wondering for my own knowledge as an ambassador, the more info the better. I'm just saying if they were not redeemed is it possible to cancel those codes and issue new ones to the person or is that it, the person would be out of luck.

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I know but I looked through several times just to be sure. If it helps I could always post screenshots of my Microsoft Points activity from February up until now.

Also after reading some other threads I think the offer may have actually been for 600 points, not 800. See I've been waiting for that long I had forgotten. ;)

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Thanks for checking Lewis! I've sent you a PM with more information. Thanks!

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