600pts never deposited to my account

Hello, About a year ago I renewed my 12 month subscription with a promotion that I would received 600 points in return. It's been almost a year now and those points were never deposited. Any help will be appreciated. Thanks in advance, Abg.
 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Hey there Abe! Can you tell me exactly when you renewed? Was this a deal you purchased on the Dashboard or was it for redeeming a prepaid card?

Also, please check at https://billing.microsoft.com to see if you can find any automatic deposits of prepaid points. Let me know what you find, thanks!

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.