600pts never deposited to my account

Hello, About a year ago I renewed my 12 month subscription with a promotion that I would received 600 points in return. It's been almost a year now and those points were never deposited. Any help will be appreciated. Thanks in advance, Abg.

Question Info

Last updated July 4, 2018 Views 2 Applies to:

Hey there Abe! Can you tell me exactly when you renewed? Was this a deal you purchased on the Dashboard or was it for redeeming a prepaid card?

Also, please check at https://billing.microsoft.com to see if you can find any automatic deposits of prepaid points. Let me know what you find, thanks!

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