600MSP Gold Renewal via dashboard, no points.

Howdy,

Renewed my XBox Live Gold via the 600MSP dashboard promo with a card back on January 16th and have yet to receive the email with token. As with all things I kept a watchful eye on my spam folder to no avail.

Thanks support folks.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey Unicorndog78! Can I please have you check your private messages for more information about this promotion. :)

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Oh, and there was still nothing. Should've added that bit in!

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Heya Mister Gwyther!

I certainly have checked, the email address has been the same since launch day, it's never arrived in my spam folder (anything from MS/Xbox should whitelisted as well) and my gamertag was changed once about three years ago.

Thanks.

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Hey there Unicorn! I understand you're missing some promo points here. Can you confirm that you checked both your WLID and contact (live.xbox.com/.../ContactPreferences) emails for these points? Make sure to check all junk, spam, and trash folders as well. Let me know, thanks!

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