600MSP bonus for renewing not received

Back in April my live was about to end when I saw the promotion for getting 600MSP for free if you used a prepaid code for 12 months live. So I went to the store bought it and entered the code from the menu the promotion gave me. It's 9-10 weeks later now and I still havent received those points. I'd like to know what's going on ;)

 

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Last updated July 4, 2018 Views 3 Applies to:

Thanks, I've sent you a Forum PM with more info!

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Hey there Sloth! These points should have been sent to you in an email. Can you please check both your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? Let me know if they turn up there, thanks!

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Just checked it (like I do everyday) and there is nothing there

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