600 Promo Points for renewal

At January the sixth I renewed my xbox live gold sbscription bease of a promo on the dashboard that stated that if i renewed my subscription with

a 12 months prepaid card I would get 600 Microsoft Points. Now it's April the third and I haven´t received any points on my e-mail.

please help.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey there Berny! I understand you are missing some points from a recent promotion. Have you checked both your WLID and contact email (live.xbox.com/.../ContactPreferences) for this code, as well as all your junk, trash, and spam folders? Also do you receive other promotional emails from Xbox, Microsoft, and ePrize? Let me know if that helps, thanks!

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I have already checked my inbox, junk mail, and spam folders but I´ve found nothing.

Also I am signed in to the xbox promotional e-mails and newsteller. Hope you can solve my

problem as fast as possible.

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Thanks Berny! I've sent you a PM with more info. Check there please. Thanks!

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