600 Points Promotion (Same as Everyone Else)

Promotion Details: The promotion was to redeem a 12-month pre-paid subscription card for XBL Gold and receive 600 MS points back in return.
Date of Purchase: I redeemed my 12-month subscription on the 13th of March.
Promo Item(s): 600 MSP.

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there Zen! I understand you're missing some points from a promotion you recently took part in. These points are generally sent as codes via email. Can you please check both your WLID and contact (live.xbox.com/.../ContactPreferences) email, including all junk, spam, and trash folders? Let me know if you find it there, thanks!

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The contact email and WLID are one in the same. Checked it, searched the POP3 and the local versions of my spam folder (on my phone), and nothing came.

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Thanks for checking Zen! I've sent you a PM with more info. Thanks!

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