6 Months XBOX Live plus 5 Free Games

Recently purchased this promotion and got the live, but no games. What's up with this?

 

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Last updated July 4, 2018 Views 5 Applies to:

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Hey there Titan! These games will be sent as codes to you email address in about 6-8 weeks from the end of the promotion. Please ensure both your WLID and contact email (live.xbox.com/.../ContactPreferences) are up to date so you can get your email properly. Thanks!

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Hello, I also bought this "promotion", but I don't know when the promotion will end. It already seems to be over and even though I don't think it's been 6-8 weeks, I would like to know when precisely it was over. I read on forums somewhere that there has been other promotions like-it and that sometimes, they neglected to send the codes, so If I could roughly get a date to be sure about when I need to write to support if applicable... Thank you

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Hey Phil! With most Dashboard promotions, the Terms are not generally posted on the website, but can be viewed when purchasing on the console. For this promotion, I believe it ended at the end of March, so 6-8 weeks from then would be mid to late May. As always, make sure your email address and WLID are current and correct. Thanks!

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What is the WLID?

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This is your Windows Live ID, or the email address that you use to sign in to your Gamertag profile with.

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Is it true that we need to download those games by june 2012? Because in the hypothesis that we get to wait the whole 8 weeks, that let us what, one week to download the five games? Plus those games are roughly 4.7 GB each, which mean we'd have to download about 25 GB in one week!  That seems unreasonable for those who don't have access to unlimited downloads.

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Hey PhilDEATHMETAL! Yes this is true, this detail was listed in the terms and conditions at time of purchase as well as the time of distribution. If I'm correct I believe you have until the end of June to download these games which should give you a few more weeks! And hopefully it won't take the full 8 weeks to receive your games. :)

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No it wasn't explained at any time through the video or the purchasing prossess anywhere that i saw, and i went back through with my brother to check.

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Hey there Urchin! Is there a particular issue or question you have regarding this promotion? If so, please create a new thread and we'll be happy to assist you there. Thanks!

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Hello. It is very late in may and I still did not receive the codes. If I am to download the 5 games, I'll need the codes sent as soon as possible! Who do I need to contact? How can I accelerate the process? I am starting to regret buying gold: I only have 7 days until june to download a whopping 25 GB. How is this realist? Really, you guys need to improve this service. How long can-it take for you to generate codes, let alone send them?

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