6 Months Live Gold + 5 Free Games? - Not received!

Promotion details: 6 months of gold, and give 5 free games.

Date of Purchase: 3/26/12

Promo items: Halo reach, Fable 3, Kinect sports season 1, Toy soldiers, and Gun slinger

  Iv recently changed my billing address e-mail to guarantee the arrival of the codes, and nothing.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hey there OrqaZum! Can I have you check your private messages, please. :)

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yes i have the correct info,

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Hey there Zum! Thanks for checking on that. Can you clarify if you have checked your contact email (live.xbox.com/.../ContactPreferences) as well? Please let me know, thanks!

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iv checked them, and nothing

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Hey OrqaZum, changing your billing address could cause a slight issue, as it takes some time for the system to recognize changes to your WLID. Have you made sure to check both email addresses for the promotional mail? Including all spam, trash and junk folders?

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