'Free Gift Problem'

I was recently sent an email by XBOX saying I had received a 'FREE GIFT' that granted me a Redeem Code to enter.

I entered my 'Free Gift' and it enabled me to have access to a vast majority more selection of 'Specialisations' in HALO 4.

I have just re-checked my 'Specialisations' menu to see that they have now been taken away and I only have access to 'Wetwork' and 'Operator'.

Surely XBOX wouldn't of given me a gift for 5 days.

I have contacted the 'Chat' Service, where an Ambassador took me through steps to 'Re-download' the Alpha Pack, but it hasn't worked; so they gave me a link to write my problem here.

Thanks for anyone that can help!

 

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

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Hi,

Can you please try the following step by step:

Go to your Xbox 360 Dashboard > Settings > System > Storage > Select your storage device > Games and Apps > Halo 4 > Find the file named Downloadable Content, press A > Delete.

Once you've done that, please clear your system cache by going to Settings > System > Storage > Highlight your storage device > Press Y > Select Clear System Cache > Yes.

After that's completed, restart your console and then go to Settings > Account > Download History > Specialization Priority Alpha > Download Again.

Head into Halo 4 after that and see if you're able to select this content normally. 

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There is no one file called 'Downloadable Content' - there are files that contain up to 3GB of data so i'm worried by deleting them I will delete important, could you be a little more specific in which section I need to delete?

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Sorry, it's called Halo 4 Game Unlocks. It's a small file, nothing big like 3GB, something like 56KB.

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Unfortunately that has not worked, any other suggestions?

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Hey there Pork! Can you try removing your Hard Drive and try downloading your content to a different storage device, either Hard Drive or USB. Let us know if that helps, thanks!

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Hi, won't I just have to put my original hard drive back into the XBOX? Deeming it to be pointless to download it to another device?

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That was suggested to see if it's your hard drive causing these items to not work correctly. Something which is definitely in the realm of possibilities and it's suggested you try it.

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Anyone that was having the same problem:

Move your Halo 4 savegame to a storage device other than your hard drive (USB Flash Drive, Cloud Storage, etc.) so that it doesn't get deleted in the following steps.

2.       From the Xbox Dashboard, go to Settings > >System > Storage >

3.       Remove all Halo 4 content from your Xbox storage device

4.       Clear your system cache by going to System > Storage.  Highlight "Hard Drive" and click "Y", then Clear System Cache

5.       Restart your Xbox and re-download all Halo 4 content again by going to Settings > Account > Download History

6.       Launch Halo 4.

This worked for me! thanks for the help!

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What do you do if you qualify for all the requirements, but still haven't gotten your CODE!!!!!!!!!!!!!!! Can somebody Please Please Please Please Please Please Please Please Please HELP me I have gotten to Level 70 and can't go any further I don't like being promised something and then have people say well if you didn't get it then I don't know what to tell you. I'm leaving in febuary for basic military training and stayed up all night long to play Halo 4 mulitplayer and beat legendary. I have done everything and now I just want my code.

(Somebody please just send me my code!)

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Sorry Bradley, if you've checked your e-mail addresses and junk mail then you'd unfortunately need to wait until these specializations are available to everyone in the coming months. There's really no other way around it, other than checking out eBay for someone selling a preorder specializations card.

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