In short, 2960 of my Microsoft Points expired yesterday on the 1/27/13. After contacting Microsoft Support, I learned that this was because they were promotional points.
However, I was given these promo points by Microsoft Support around a year ago to replace Microsoft Points that were lost when someone tampered with my account and spent all of my Microsoft Points.
Basically, I'd like to get those 2960 Microsoft Points back as soon as possible, since they were originally paid for before my account was tampered with.
(re-posted here as I think I posted in the wrong forum by mistake)