2 year xbox live subscription with points 1600

I paid for a 2 year subscription to xbox live that said I would receive 1600 points along with the 2 year subscription, and I have not received the 1600 points, and it's been about 2 years.  When will I get these points? 

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Rewards are given on the 15th and 1st of the month and you must be an Xbox Live Rewards member.

http://www.xbox.com/en-US/live/rewards

Michael Mayerhofer

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Hiya, what was the offer on, usually with these offers, the code is sent to your registered email address

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Points would have been given to you 6-8 weeks after the end of the promotion. Unfortunately, promotions expire after about a year, so since it's been 2 years since the promotion ran, it would no longer be possible to have support resend you the points.

@BigBotz - That would only apply to the Rewards program, not dashboard promotions.

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