12 Moths Gold Membership + 800 Microsoft points Promotion (800 Microsoft Points not received)

I bought a promotion which had 12 months of Xbox Live gold membership and 800 Microsoft points. I bought it on January 28th 2012 and it was roughly £39.99. I got the gold live membership straight away but haven't received the 800 Microsoft points. I have checked through all my emails including the junk/spam ones but it is definitely  not there.

Sam Brookes

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hey there Sid! I'm sorry to hear you haven't gotten your points yet. I just want to confirm that you did check both your WLID and contact (live.xbox.com/.../ContactPreferences) emails, correct? Let me know and we can get this squared away. Thanks!

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Unfortunately yes I have checked all my emails and junks for any email concerning the 800 points but I have had no luck in finding one.

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Thanks for checking! I've sent you a Forum PM with more information. Thanks!

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