Login Information

  • Gateway -
  • Username – MSO (If your ISP is Charter use “chtrtech”)
  • Password – changeme (If your ISP is Charter use “Charter@11in”)



  1. Open web browser.
  2. Login to router by entering in to the address bar or by entering the default gateway IP address.
  3. The router will then prompt you to enter the user name and password. The default user name and password are: "MSO", "changeme". (If your ISP is Charter use chtrtech/Charter@11in).
  4. Select Services from the left side under Content Filter.
  5. Uncheck Firewall Features.
  6. Select Apply.
  7. Turn the router off wait 30 seconds then turn it back on.

Discussion Info

Last updated July 4, 2018 Views 42 Applies to: