Known Issues

Login Information

  • Gateway - 192.168.0.1
  • Username - cusadmin / <leave blank> / (ISP Charter) chtruser / (ISP Charter) chtrtech / (ISP Rogers) rogcesadmin
  • Password - password / <wireless password> / <leave blank> / charter / (ISP Rogers) wra8uje / (ISP Rogers) nas00Rn7TU

 

Known Issues

*No known issues at this time*

 

Discussion Info


Last updated July 4, 2018 Views 148 Applies to:

Yea no NAT issues but I lose connection after 2 min in the game.

I'm wired in to my modem but my Xbox kicks me off Xbox Live after 5 minutes unless I'm playing an online game and actively using the controller in a live game. If I'm in a lobby for five minutes looking through stats or achievements, I get disconnected within five minutes. Anyone know what might be the issue?

I've also heard multiple reports on this particular model for random disconnects. Please look into this model again in case issues arise after this post was made.

Has anyone else experienced an occurrence when they are playing online for 1-2 hours then it will disconnect from Xbox live, then quickly reconnects after about 10 seconds?