Known issues

Some users may experience issues signing in with this device, apps may fail to launch or crash unexpectedly.  The Xbox Connection Test will also usually display no errors.  This is caused by a feature inside your home hub called "Smart Setup".  Disabling this feature typically resolves these issues.

How to disable Smart Setup on your BT Home Hub 4 or 5

 

Discussion Info


Last updated July 4, 2018 Views 56 Applies to: