Known Issues

Login Information

  • Default Gateway - 192.168.0.1
  • Username - user
  • Password - user

Older Firmware

Known Issues

This devices firewall settings can cause many online gaming issues with either Xbox model.  If you are experiencing online multiplayer issues we recommend disabling IP Flood detection and Firewall Protection in the Firewall section.

Are you experiencing a live connection error with this device right after setting it up for the first time?  We’ve found a long power cycle (unplug the device for 5 minutes then reconnect) or a DMZ setup for your Xbox tends to resolve the issue more often than not.

WPA-PSK 2 passphrases can cause issues with the Xbox One.  If you are having trouble connecting wirelessly and you have a WPA2 passkey try switching it to WPA.

Newer Firmware

Known Issues

This devices firewall settings can cause many online gaming issues with either Xbox model.  If you are experiencing online multiplayer issues we recommend setting IPv4 Firewall Protection to Low to help resolve.

Are you experiencing a live connection error with this device right after setting it up for the first time?  We’ve found a long power cycle (unplug the device for 5 minutes then reconnect) or a DMZ setup for your Xbox tends to resolve the issue more often than not.

WPA-PSK 2 passphrases can cause issues with the Xbox One.  If you are having trouble connecting wirelessly and you have a WPA2 passkey try switching it to WPA.

 

 

Discussion Info


Last updated July 4, 2018 Views 65 Applies to: