Zune unable to complete purchase

Hi, i went to rent pirates of the caribbean 2 dead man's chest on zune, i had just added 1600 points, and went to rent it, it said unable to complete purchase. well that's fine, but it still charged me? so i went and did it again and it complete the purchase...now i'm out 360 ms points...what can we do about that?  it just double charged me.  i realize there's no refunes, but i dont want a refund, i jus want the points back that went nowhere.  if it's unable to make the purchase that's all well and good but i want my points back.  is there anyway i can get them back?

 

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Last updated July 4, 2018 Views 6 Applies to:

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