Zune software does not recognize Windows Phone 8 device

I cannot get my Windows Phone 8 device added to my XBox Music account. My Zune software does not recognize my new Windows Phone 8 device so I cannot download music to the device. Any suggestions of how to make this work?

 

The directions online says:

To add a Windows Phone to your Xbox Music Pass

Sync an Xbox Music Pass item you downloaded from Xbox Music Store to your device. It will be added automatically.

 

By the since the software does not recognize the device we cannot figure out a way to make this happen.

 

Question Info


Last updated July 4, 2018 Views 11 Applies to:

Hey bmw! To sync a WP8 with your PC, you cannot use Zune. Depending on your PC's OS, you must either you the Xbox Music app on Windows 8, or the Windows Phone app if your on Windows 7. 

Let me know if you have any more questions. Cheers! 

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This is such a big step backwards. Zune on my Win7 box has most of the codecs to play whatever media is in my library. I feel like WP8 and especially the switch to Xbox is a sad unfinished product and I am using a long running beta. You guys can do better than this.

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