when I start a zombie online I crash the game , but if I can work offline, but only with my profile if I try with another profile works well online that I do ???
Have you tried hard booting your console? Is really the only thing that I can think might help
With your console on, hold down the power button on the console for 10seconds until the console turns off. Wait for a minute or two, before switching it back on and trying again
Let us know how you go :)
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