xbxox.com does not let me download games

hi all

i was trying to download a game demo on Xbox.com straight to my Xbox and every time i click download it says purchase is not allowed for child and teens account but i have changed my settings to adult and still does not let me download but it does let me download it on my Xbox console

any ideas how to sort this out

thanks

 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

Hello,

You cannot download Unrated or Mature rated demo's on Xbox LIVE regardless of what settings you change. Since these demos are classified as promotional advertising they go by a different rule set. If you want to download these demos you would need to be on an account that has an age of 18+.

There's unfortunately no way around that. Sorry. 

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