xbox.com site broken

The Xbox marketplace (online) doesn't let me purchase anything. I noticed this after yesterday's server issues.

Fix please.

 

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Last updated November 10, 2018 Views 15 Applies to:

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Same for me.  

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are you receiving any error messages? please in a little more detail explain what is happening when you try to purchase something?

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Already did before this thread was posted refer to that one to see the screen capture:

I can't make a purchase of any PC game on xbox.com .  Clicking on "Buy for PC" does nothing.  In addition the page seems improperly formated, see attachment.  The problem occurs in Chrome and IE 9 on Windows 7, Chrome and Safari on OSX 10.6, and Android 4's browsers.  This has happened before, and it eventually sorted itself out.  However, I have some promotional Microsoft Points due to expire at the end of the month that I would like to use.  Any suggestions would be appreciated.

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same for me!!!

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It's doing the same thing for me as well.

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As some of the other people said, the buttons aren't where they're supposed to be (often below the actual item) and clicking it doesn't help, nothing happens. I've tried with different browsers and from all the Internet-capable devices I own and I keep getting the same result.

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I found a solution that worked for me.

First make sure you are signed in and your computer is set up to make purchase (you have already imputed the e-mail code).

Second, do not use the search function to find the game.  Go to the entire list of games (under the games drop down menu)  and sort it by title, which will help you find it.

Third, find your game in the list you want to purchase (a pain, but use alphabetical order to your advantage) and press the buy button from here, it works.  Do not click on the title of the game, it will bring you to a page will the buy button will not work.

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Do you know if purchases work normally on the 360 now or is it a system wide problem?

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doesn't work for me

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They could be doing site update

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