XBOX360 will play music but not recognize games - how can this problem be solved?

My XBOX360 is able to play music CDs but wont recognize any XBOX360 Game Disc.

I have cleared the cache of the hard-drive and even backed up my data and formatted it.

The discs are all in good clean working order and none are damaged.

I need to know if it's fixable and if so how to fix it, or do i need to send it in?

(System was bought via Gamestop Refurbished model about January of 2011(or before) the warranty ran out May of 2011 )

 

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Last updated July 4, 2018 Views 84 Applies to:

I tested each game out on friend's XBOX360, and every game works fine. I had, before posting, done every single troubleshoot available except for trying another system, of which I did over the last two nights.

I am afraid my disc drive is no longer usable. Thank you for your help.

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Greetings, Atsuma! I can see that you're having trouble playing games on your Xbox 360 console. Very sorry to hear you're encountering this issue. We'll get this sorted out. I see you have already completed some troubleshooting steps. Have you gone through and tried everything that the Disc Drive Solution page suggests for your specific issue support.xbox.com/.../disc-drive-solution ? Let me know! :)

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