Xbox won't update so I can play a new game

Hi I just bought Fifa 12 and when I go to play it on my xbox, it tries to install an update. When the update starts, the status bar stays right at the end for around 10 minuites then a message comes up saying can't install the update, the disc is unreadable, even though it's brand new. It also come up with status code 3134-351F-1800-2203-C000-0001 

Any help would be greatly appreciated, cheers

 

Question Info


Last updated July 4, 2018 Views 8 Applies to:

Hey there! I checked out that error code on the website, and the only suggestion is to call up phone support (support.xbox.com/contact-us). Let them know exactly what error code you are getting and see what they say.

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