xbox video

I have been using and buying Xbox 360 movies for a few years now.. I have bought around 130 movies and today when I logged on to watch one they where all gone but the one I bought the night before. I have tried to search a few of the movies but they want to pay money for it again. Any ideas I'm looking at losing over 1 thousand dollars of movies. Please save me!!
 

Question Info


Last updated July 4, 2018 Views 1 Applies to:

same here...not as many movies , but my shows and movies disappeared and some i deleted but cant re download without paying

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Try deleting the app from your console and redownloading it.  Or try refreshing your purchase history from within the app.

Microsoft Movies & TV Team

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.