xbox video wont download

when I try do download a movie I put in the password, select a viewing format, confirm my purchase, then it says can not download movie try again. the internet is working fine. 

 

Question Info


Last updated July 4, 2018 Views 15 Applies to:

Hi Mr. Alright, first off, what device are you trying to download your movie on? Have you made sure whatever device your trying to download the movie too has enough storage space? Is this the first movie you have tried to download, or have you successfully downloaded videos on Xbox Video before? Let us know. Thanks!

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