Xbox Video Will no longer play a movie I purchased

Hi I purchased Prometheus (Xbox Digital Exclusive) now whenever i go to watch it is says that it is temporarily unavailable now i would like to know wether there is a chance that they will fix this or if i should just start trying to get a refund and or if there is a way i can have it to where they just give me the non Digital exclusive so i can at least watch the movie as the mere fact that this happened is just sad on microsofts part.

 

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Last updated July 4, 2018 Views 1 Applies to:

Hey man, sorry but I'm afraid you've lost the film and you won't get a refund. From what I understand Microsoft has numerous movies that are only for a limited time (mainly the new films that just come out on DVD) and they generally list the date of when the movie no longer be available. For example, I purchased "Inception" with special features then after a few months later I got "temporary unavailable" and now well over a year later they've put the film back only its the version without special features.

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