Xbox Video Stargate SG-1 season 2 episode 11 missing

I recently purchased the first 2 seasons of Stargate SG-1, episode 11 from the second season is missing however. I have tried the "restore my purchases" option on the XBox one to no avail, if I log into the video.xbox.com website however the video is in my collection. How can I get it to show up on my xbox one?

 

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Last updated July 4, 2018 Views 56 Applies to:

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After 3 days of trying I post here and the episode shows up 30 minutes later... problem solved I suppose

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Hello, yes, this episode was brought to our attention earlier this week.  We've also been made aware of three episodes in Season 3 that are missing and we're awaiting the files from the content owner for those.

Microsoft Movies & TV Team

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There are 4 episodes missing in season 3:  7,8,18,21

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Any update on when these episodes will be added?

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No word yet, we've just recently followed up with them again.  

Microsoft Movies & TV Team

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so is there an update...

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Still awaiting the files.

Microsoft Movies & TV Team

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Stargate Atlantis season 1 is missing episodes 17 and 20

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almost not worth buying if xbox isn't going to fix the issues

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3 months and still no files? I'll wait until the 2nd of march and then I'm buying them through itunes, and based on the fact that I'm obviously willing to buy all of the seasons, which would be roughly $500, and you can't seem to handle getting the episodes filled for this single season in a timely manner, I believe I will be taking all of my future video business to either google play or itunes. Microsoft clearly has no place in the electronic media market.

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