Xbox Video purchases not carrying over to Windows 10

So I've been purchasing Tv seasons through the Xbox Video site and upon upgrading my PC to Windows 10 none of my purchases are showing in the library and nothing is showing up in the Media app on my PC. How can I get my purchased media to show and play on Windows 10?

 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Having the same issue, only after clean installing Windows 10 on my desktop.

I had been using the insider preview since just after purchasing "The Interview" in December, in XBOX video on Win 8.1, then updating to each build, still using the XBOX video player, then when it updated to "Movies & TV" the video still worked.

However after the clean install, its no longer listed.

It is still listed and playable on my Windows Phone 8.1 (Samsung) using the same MS account, but not on my desktop.

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I'm having the same problem. Upgraded to Windows 10 Pro, clean install and nothing in the app. All my purchases show up on my Windows phone and my Xbox One, but nadda on the computer.

It's disappointing that this isn't being addressed.

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