xbox video message d'erreur pour lire la video

quand je veux lire ma location le message suivant s'affiche:

une erreur s'est produite pendant la lecture

code d'état:80070571

TRANSLATION

When I want to read my rental the following message is displayed:
an error has occurred during playback
State code: 80070571

 

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Hi there!

Alright, so that error code means that your profile is corrupted. I have listed the solution below.

Solution 1: Delete the corrupted profile that’s stored on your Xbox console and then download your profile again

Delete the corrupted profile that’s stored on your Xbox console

  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

Download your Xbox LIVE profile

  1. Press the Guide button on your controller.
  1. Select Download Profile.

    Note If you don’t see Download Profile, it probably means you’re signed in. Press X to sign out of your profile.

  2. Enter the Microsoft account that’s associated with your Xbox LIVE gamertag. If you don’t know your Microsoft account or password, see Questions about a Microsoft account or a gamertag.

    Note
    If your account is an Xbox LIVE child account, you have to use the parent’s Microsoft account  to download the profile.
  3. Select the storage device for your profile (for example, Hard Drive).

    Your profile will begin downloading. Once your profile has downloaded, you can choose whether to require a Microsoft account password to sign in to your profile.

Remember Password option

The Remember Password option is off by default, which means you’ll be prompted for your Microsoft account password when you sign in to your Xbox LIVE profile.

  1. Leave Remember Password unchecked if you want to be prompted for your Microsoft account password when you sign in to your profile on this console.

You should now be able sign in to this console using your Xbox LIVE gamertag. 

 

Let us know if you need any more help. Cheers! 

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