Xbox TV purple screen with BT YouView Box

Xbox Live TV shows a purple screen when connected to BT YouView box. Tried turning everything off and disconnecting HDMI cable. Then turning on BT YouView, connecting HDMI cable and finally turning xbox on. It still didn't work. Any ideas?
 

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Last updated July 4, 2018 Views 103 Applies to:

Your lucky I've for the Talktalk youview box and a green screen!!  Would prefer purple lol...........

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Try to unplug power from the STB and then restart it.  You could try the same with the Xbox later also if needed.  In certain few cases a power cycle helps to get the equipment to reconfigure itself to the correct settings.

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I'll give it a go.  It's a real pain not to be able to use it as designed

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See if there are any firmware updates available for your youview box.

Also have a little experiment with turning things on in a different order (Xbox , Youview and TV)

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same problem but green with a TalkTalk YouView box:

forums.xbox.com/.../1627985.aspx

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