xbox support

what is xbox supports number and what hours are they open to call?

 

Question Info


Last updated July 4, 2018 Views 27 Applies to:

You have a variety of support options to choose from.

 

You can check the page posted below for a few options, which include chatting with an Ambassador, Microsoft Support, or you can request a call to speak with an agent.

 

support.xbox.com/.../contact-us

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1-800-469-9269 in the US

Hours of operation Phone assistance is available seven days a week.

9:00 A.M. to 1:00 A.M. Eastern Time 6:00 A.M. to 10:00 P.M. Pacific Time

Xbox Ambassador | Xbox Forum Moderator | Xbox MVP

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Australia

Hours of operation:       

7.00am to 9.00pm - Monday to Friday

9.00am to 5.00pm - Saturday and Sunday

 

Xbox or Games for Windows Support          

(02) 8031-8186 (if you are in Sydney) or 1 (800) 555 741

 

 

Belgium

Hours of operation:

Monday-Friday: 09:00-22:00

Saturday: 09:00-20:00

Sunday: 09:00-17:00

 

Phone Numbers

+32 27106180 or 0800 7 9790

Hearing impaired (TTY) 0800 9791 7

Luxembourg customers only

3420808165 or 8002 1013

 

 

Brazil

Hours of operation:

Not listed

Phone Numbers

 Phone: 0800 891 9835

 

 

Canada

 

Hours of operation:

9:00 A.M. to 1:00 A.M. Eastern Time

6:00 A.M. to 10:00 P.M. Pacific Time

 

Xbox Support Phone Numbers

Toll free:                                    (800) 4MY-XBOX  or  (800) 469-9269

Hearing impaired (TDD device):   (866) 740-9269     or  (425) 635-7102

 

        Games for Windows Support Phone Numbers

 Toll free:             (877) 274-4349

 

 

 

Czech Republic

Hours of operation:

Monday - Friday: 8:00 a.m. to 4:00 p.m.

Saturday: Closed

Sunday: Closed

 

 Phone Numbers

 239 000 459 for calls from mobile phones

800 142 365 for free calls from fixed lines

 

 

Chile

Hours of operation:

Not listed

 

Xbox Phone Numbers:

 Direct Dial: 1230 020 6001

 

PC Games

 1230 020 6001

 

 

Columbia

Hours of operation:

Not listed

 

Phone Numbers

 Direct Dial: 01 800 912 1830

 

 

Denmark

Hours of operation:

 Monday-Friday: 8:00 to 4 p.m.

Saturday: Closed

Sunday: Closed

 

 Phone Numbers

 +45 38487393

or 80 88 40 97

Hearing impaired (textphone): 8088 4098

  *Note that if you call us from a cell phone, your ISP charge extra fee. Contact your ISP for more information.

 

 

Germany

Hours of operation:

 08:00 - 21:00 clock Monday to Friday

08:00 - 19:00 clock (Saturday) / 09:00 - 17:00 clock (Sunday)

 

Phone Numbers

 Toll Free: 0800 181 2968

Direct dial: 49 695 007 0422

Hard of hearing (text phone - TTY): 0800 1 81 29 75

 

 

English (Hong Kong S.A.R)

Hours of operation:

 Monday to Friday 10:00 am to 7:00 pm

  

Xbox Support phone support:

 30,714,868

 

Spain

Hours of operation:

 Monday to Friday: 08:00-21:00

Saturday: 08:00-19:00

Sunday: 09:00-17:00

 

Phone Number

900 94 8952 *

900 94 89 53 * Hearing impairment (TDY device):

 

 * Please note that access to free telephone number may not be possible in some mobile phone networks. If you call from a mobile phone, you may apply your service provider charges. Contact your service provider for more information.

 

 

Greece

 Hours of operation:

Support is available with pictures.

 Monday-Friday: 09:00-17:00

Saturday: closed

Sunday: Closed

 

Phone Numbers

 00800 44 12 8732

For the hearing impaired (TTY device) : 00,800 on the 12th 44 8733

 

 Keep in mind that if you call us by phone, may incur additional charges from your service provider for mobile phone service provider. Contact your mobile provider for more information.

 

 

France

Hours of operation:

 Monday-Friday: 08:00-21:00

Saturday: 08:00-19:00

Sunday: 09:00-17:00

 

 

Phone Numbers

+33 155 698061

Hearing impaired (TTY) 0800 915 410

 

 

Hong Kong S.A.R.

Hours of operation:

Monday to Friday 10:00 am to 7:00 pm

 

 

Phone Numbers

30,714,868

 

 

India

Hours of operation:

Monday to Friday 9.00am - 6.00pm

 

Phone Numbers

Toll free: 000-800-440-1179

Toll free: 1 800-11 11 00 (press 7 for Xbox Support or Games for Windows Support)

Toll number: 080 40103000 (press 7 for Xbox Support or Games for Windows Support)

Toll free:             1 800-102 1100       (press 7 for Xbox Support or Games for Windows Support)

 

 

Ireland

Hours of operation:

 Monday-Friday: 08:00-21:00

Saturday: 08:00-19:00

Sunday: 09:00-17:00

 

 

Phone Numbers

(01) 2420758 or 1 800 509 186

Hearing Impaired (TTY device): 1800 509197

 

 

Italy

Hours of operation:

 Monday - Friday: 8:00 to 9:00 p.m.

Saturday: 08.00-19.00

Sunday: 09.00-17.00

 

 

Phone Numbers

 +39 0269633724

or 800 787614

Hearing Impaired (TTY device): 800 787 615

 

 

.

Japan

Hours of operation:

 10 am to 6 pm from Monday to Saturday (excluding holidays).

 

 

Phone Numbers

 Toll Free: 0120-220-340 (from mobile phone 03-5767-4551)

 

 

Korea

Hours of operation:

 Customer Support Hours of Operation: Monday - Friday (09:00 - 18:00), Sat (09:00 to 12:00), public holidays, except Sundays

 

 

Phone Numbers

 791 080 0880 (toll free) / 02-3483-7138 (General Telephone)

 

 

Hungary

Hours of operation:

 Monday to Friday from 8:00 to 16:00

Saturday: closed

Sunday: Closed

 

Phone Numbers

 06 80 018590

1 777 4933

 

Please note that mobile phone calls made for the telephone service provider may charge an additional fee. For more information, contact your service provider.

 

 

Mexico

Hours of operation:

Not listed

 

Phone Numbers

 Direct Dial:             001 866 745 8312

 

 

Netherlands

Hours of operation:

 Monday - Friday: 08:00-21:00

Saturday: 08:00-19:00

Sunday: 09:00-17:00

 

 

Phone Numbers

 +31 202036606

Impaired (textphone): 0800 023 3895

 

 

New Zealand

Hours of operation:

 9.00am to 9.00pm - Monday to Friday

9.00am to 5.00pm - Saturday and Sunday

 

 

Xbox or Games for Windows Support

 Direct dial: 0508 555 592

 

 

.Norway

Hours of operation:

Monday-Friday: 8:00 a.m. to 4:00 p.m.

Saturday: Closed

Sunday: Closed

 

 

Phone Numbers

 Direct dial:             +47 23 16 25 54

Free: 800 14174

TTY (text telephone): 800 14175

 

Note that if you call us from a mobile phone, additional charges incurred by the service provider. Contact your service provider for more information.

 

 

Poland

Hours of operation:

 From Monday to Friday: 08:00-16:00

Saturday: Closed

Sunday: Closed

 

 

Phone Numbers

 00800 441 17 96

 

 

Portugal

Hours of operation:

 Monday to Friday: 09:00-17:00

 

Phone Numbers

+351 214154303

or 800 844 059

Listening Difficulties (TTY): 800 8 44 060

 

 

Russia

Hours of operation:

Monday through Friday, 09:00 - 17:00 (Moscow time)

Saturday: closed

Sunday: closed

 

 Phone Numbers

+7 (499) 922 87 07

 

 

Switzerland

Hours of operation:

 08:00 - 21:00 clock Monday to Friday

08:00 - 19:00 clock (Saturday) / 09:00 - 17:00 clock (Sunday)

 

Phone Numbers

Toll Free: 0800 83 6667

Direct line:             +41 44 654 5357

 

 

Singapore

            Hours of operation:

 Monday to Friday 9.00am - 6.00pm

 

 

Xbox or Games for Windows Support Phone Number

6622-1626

 

 

Slovakia

Hours of operation:

 Monday - Friday: 8:00 to 16:00

Saturday: closed

Sunday: Closed

 

Phone Numbers

 0800 004 557

 

 

South Africa

Hours of operation:

 Monday-Friday: 10:00-18:00

Saturday: Closed

Sunday: Closed

 

Phone Numbers

 0800 991 550

 

 

Finland

Hours of operation:

 09:00-17:00 on weekdays

Sunday: Closed

Sunday: Closed

 

Phone Numbers

 358 969379415 or 0800 1 19 424

Hearing impaired (TTY device): 0800 119 425.

 

 

Sweden

Hours of operation:

 Monday-Friday: 8:00 a.m. to 9:00 p.m.

Saturday: 08:00 to 19:00

Sunday: 09:00-17:00

 

Phone Numbers

 +46 8 58 53 65 24

Hearing Impaired (TTY device): 020 79 11:34 a.m.

 

 

Taiwan

Hours of operation:

 9:00 - 18:00 (Monday to Friday)

 

Phone number

 00801444231

 

 

United Arab Emirates

Hours of operation:

Saturday - Wednesday 10:00-18:00 Thursday - Friday closed. Saudi Arabia

Sunday - Thursday 11:00-19:00, Fri-Sat Closed. United Arab Emirates

 

 

Phone numbers

 United Arab Emirates: 800 0 441 1942

Saudi Arabia: 800 8 443 784

 

 

United Kingdom

Hours of operation:

 Monday-Friday: 08:00-21:00

Saturday: 08:00-19:00

Sunday: 09:00-17:00

 

Phone Numbers

 020 7365 9792 or 0800 587 1102

Hearing Impaired (TTY device): 0800 5871103

 

 

United States

Hours of operation:

 9 am to 1 am Eastern Time

6 am to 10 pm Pacific Time

 

Xbox Support

Toll free:                                              (800) 4MY-XBOX    or   (800) 469-9269

Hearing impaired (TDD device):     (866) 740-9269       or   (425) 635-7102

 

Games for Windows Support

 Toll free:             (877)-274-4349

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