Any one else out there having problems with Microsoft standing by their products? My children received a game for Christmas and there was no disc in the package but a code to be used to download the game. The code is defective and the company will not send us a new code. They told me to go to a store and request a new code but as I mentioned it was a gift so I have no receipt nor do I know where it came from?
I am very frustrated and upset that Microsoft will not stand by its' product. I had the WII and was very happy with their customer service and their products but my boys wanted to try the XBox One. I truly regret the decision to leave the WII. I seriously advise all of you to boycott Microsoft. I know I will. I have children soon to enter high school and they will need laptops. I would rather spend more money on an APPLE then give Microsoft my money!