i have the same problem. I couldn't find anything in the forums either except to setup a repair. its a brand new system with brand new products and it doesn't work? Microsoft needs to make this right for us that have to go without the system while we wait
for it to be repaired and cant play anything.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.