Xbox One won't read Disk?!

I have recently bought my Xbox One and a brand new NBA Live 14 game. and It will not read my Game or any other music CD or DVD. It will not read any disks. PLEASE HELP?!?!

 

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Last updated July 4, 2018 Views 5 Applies to:

Hey, sorry to hear about your issue, can you have a look at this link for assistance forums.xbox.com/.../1622793.aspx

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i have the same problem. I couldn't find anything in the forums either except to setup a repair. its a brand new system with brand new products and it doesn't work? Microsoft needs to make this right for us that have to go without the system while we wait for it to be repaired and cant play anything.

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OR you could return it for another one just saying.

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My xbox one don't take the games cd or any movie  the system work normal but when  I try to play my game the system don't take the cd ? Please  help me

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Sounds like the disc drive is dis-functional - i would advise phoning support as you may well need to return it to repairs, sorry .

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